Credit Card Ordering:
ObeCo accepts Visa, Mastercard and Discover as payment for customers who wish to pay by credit card.
Standard ObeCo terms are 2% 10 Net 15. To setup an open account please contact the sales department. Sean Hochstetler Shochstetler@ObecoInc.com
Samples and Customized Samples are available for OEM's upon request. To place a free sample order please contact your divisional sales representative.
We will soon have the capability to take on-line retail or OEM orders. Retail prices will be posted soon, along with part numbers. OEM's contact division sales manager for pricing (Indiana residents will be charged state sales tax 7%).
Shipping and Handling:
We prefer a two week lead time on any order. However, under special circumstances orders may be shipped sooner if we are notified directly. We offer the following shipping methods:
Standard UPS Ground (United Parcel Service)
UPS Second Day (United Parcel Service)
UPS Overnite (United Parcel Service)
USPS (United States Postal Service)
Shipping prices are dependent upon the method, size, and distance the package is traveling.
Customers often ask about our return policy. We aim for complete customer satisfaction. If you are not completely happy with your purchase, we want to hear about it. Let us know if something is wrong and we will do what we can to make it right. See Limited Warranty section below. Returns must be made within 90 days.
Obe Co, Inc. offers a ninety-day warranty on all products produced by Obe Co, Inc. This warranty covers the products from the date of original purchase. Obe Co, Inc. will not warranty any of its products if there is sign of abuse or misuse. Some products have a weight limit and or a stress-pull limit in pounds (Contact us for individual specifications).
The warranty covers manufacturing defects of Obe Co products. Obe Co reserves the right to repair or replace defective product. Obe Co reserves the right to substitute comparable materials or models and does not guarantee that the replacement will match the existing product. Repair of a product, which requires the replacement of one or more component parts of that product, does not automatically result in the replacement of other component parts of that assembly product.
The warranty does not cover improper installation of Obe Co products or damage to products on or into which Obe Co products have been installed improperly. Obe Co will not be responsible or liable in any way for any bodily injury or death from the use of its products installed or used improperly or incorrectly.
Repair or replacement of an Obe Co product does not extend its limited warranty or begin a new limited warranty period. Obe Co reserves the right to question warranty claims. Any warranty claims, which the customer does not cooperate with full disclosure will make the warranty null and void.
The warranty does not apply if the product is subjected to obvious abuse or improper care/maintenance such as but not limited to:
Obe Co, Inc. shall not be liable for incidental or consequential damages, which result through the use of this product.
It will be the responsibility of the purchaser, of products sold but not manufactured by Obe Co, Inc. that has warranty claims, to contact direct the original manufacturer, for the processing of those claims.
Your Rights Under State Law
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. The warranty gives you specific rights and you may have other rights, which vary from state-to-state.
The duration of any applicable implied warranties, including but not limited to the implied warranties of merchantability and fitness, shall not exceed in duration the term of this limited warranty. Some states do ot allow limitations on how long and implied warranty lasts, so the above limitation may not apply to you.
This warranty is extended only to the original consumer purchaser from Obe Co, Inc. (Obe Co products installed by an OEM manufacturer will be considered under warranty from the original purchase date by the OEM manufacturer and will be extended to the Dealers contracted by the OEM manufacturer, and the consumer of the Dealer contracted by the OEM manufacturer).